Terms & Conditions

Terms and conditions
By using this website, you (hereinafter referred to as the “customer”) expressly agree to be bound
by and comply with these and any additional or amended terms and conditions that Spellgeek may
prescribe from time to time. Spellgeek reserves the right to amend and/or supplement these terms
and conditions as well as to make any changes to this website.

 

The contract: offer and acceptance
The contract for proofreading and editing services is concluded when the customer accepts
Spellgeek’s offer. Spellgeek will confirm receipt of the customer’s acceptance by email.

 

Review period for proofreading and editing services
A proofreading and editing period will be determined when a proofreading and editing service is
purchased. Customers may request their proofreading and editing service to be completed within
either 24 (twenty-four) hours, 3 (three) days or 7 (seven) days.
In the event that the document is not available online to the customer at the agreed time and date,
the customer shall be reimbursed for all the monies spent on the proofreading and editing services.
If, however, the unavailability of the document is due to a technical error (as generally defined)
Spellgeek reserves its right to first solve and upload the document before reimbursing the
customer.

 

Retention of document and data privacy
If a customer purchases a proofreading and editing service, Spellgeek will store his or her
document on its server for up to 6 (six) months. The proofreading and editing service entails a
Spellgeek tutor receiving the document being checked. Once the tutor has finished reviewing and
correcting the document, he or she is required to delete it.
Documents on Spellgeek’s database are automatically deleted after 2 (two) years.

 

Termination by Spellgeek
Spellgeek reserves its right to terminate any and all contracts that it has concluded with any and
every customer in the event that any correctional attempts by Spellgeek, or by any of its
designated tutors, if the document becomes impossible due to the lack of comprehendible english.
In such event, Spellgeek shall reimburse the customer for any monies spent on the aforesaid
services.

 

Termination by Customer
If the customer cancels his or her contract with Spellgeek, he or she is obligated to pay for all costs
that Spellgeek and the designated tutor has reasonably incurred in connection with proofreading
and editing services.

 

Price(s)
Spellgeek reserves its right to amend any and all prices advertised on this website for its
proofreading and editing services from time to time.

 

Liability disclaimer
Spellgeek has taken reasonable measures to ensure the integrity of this website and that its
contents is complete, accurate and up to date. If, however, Spellgeek finds itself liable for whatever
reason, such liability is limited to whatever is stated in these terms and conditions.

Spellgeek cannot be held liable for consequences and potential damage to the customer in the
event that it does not meet a proofreading and editing period deadline.
Spellgeek cannot be held liable for failing to discover editing and/or grammatical errors when
undertaking the proofreading and editing services. Spellgeek does not undertake plagiarism
checks of the submitted documents.
Spellgeek cannot be held liable for any consequential damages such as those caused by the
customer experiencing delays in or failing an academic program at an academic institution as
generally defined and understood.

 

Applicable law
These terms and conditions shall be governed by and construed in accordance with the laws of the
Republic of South Africa without giving effect to the principles of conflicts of laws. The customer
hereby consents to the exclusive jurisdiction of the High Court of the Republic of South Africa in
respect of any dispute arising in connection with Spellgeek and/or its proofreading and editing
services.